BUY

Terms of Use

ORDER CANCELLATIONS.

A customer can cancel their order under these conditions:

  • Prior to the FluxJet Kayak Shipping: 2.5% cancellation charge. This covers the credit card processor fee that is passed onto FluxJet Kayaks and FluxJet Kayaks cannot recover.
  • After the FluxJet Kayak has left the factory and is in transit: 2.5% cancellation charge PLUS all applicable shipping charges (outbound shipping charge, plus recall charge from the freight company, plus return shipping charges). This can range anywhere from $350-$600 plus the 2.5%.
  • After receipt of the FluxJet Kayak but still in the unwrapped polybag-packaging and within 30 days of receipt: 10% restocking fee plus outbound shipping charge and return shipping charges. This can range anywhere from $350-$600 plus the 10%.
REFUNDS/RETURNS.

There are no refunds or returns after receipt of the FluxJet Kayak and it has been taken out of the packaging.

LIMITED WARRANTY.

FluxJet Kayaks, LLC hereby warrants that new FluxJet Kayaks purchased from www.fluxjetkayaks.com and from an authorized FluxJet Kayaks dealer located within the continental USA will be free from defects in workmanship and materials, under normal personal recreational use and conditions, for a period of two (2) years from the original purchase date, subject to exclusions provided below. 

Registration of your FluxJet Kayak is required within fifteen (15) days of purchase, by visiting: https://www.fluxjetkayaks.com/register-your-kayak/. The warranty is not transferrable and is void if consumer opens any sealed compartment without FluxJet Kayaks express written consent.

EXCLUSIONS

Excluded from warranty coverage are the following:

  • FluxJet Kayaks purchased, used and/or converted for commercial or rental purposes;
  • Damage resulting from misuse, abuse, negligence, accidents or collisions;
  • Damage due to improper or inadequate storage, transportation and/or maintenance;
  • Use of unauthorized parts and/or accessories in the operation of a FluxJet Kayak;
  • Use of the Kayak outside of listed weight parameters: maximum 400 pounds (including payload/gear);
  • Use of the Kayak beyond its intended use, including, but not limited to, operation in heavy surf, waves;
  • Kayaks sold outside of the USA and imported for use herein;
  • Kayaks sold inside the Continental USA and exported for use outside thereof;
  • Excessive use; beyond reasonable and fair wear and tear:
  • Failure to operate your FluxJet Kayak in accordance with the rules and regulations required for safe operation, including, but not limited to, use of a FluxJet Kayak without a life vest and/or use of a FluxJet Kayak while impaired by alcohol and/or drugs;
  • Parts replacement for normal wear and tear.
WARRANTY CLAIMS

Claims for defects in workmanship and/or materials must be made within thirty (30) days of discovery by contacting FluxJet Kayaks via email at warranty@fluxjetkayaks.com or via USPS certified mail at FluxJet Kayaks, 6800 Weiskopf Avenue, Suite 150, McKinney, Texas 75070.

FluxJet Kayaks, LLC, shall, upon notice of a valid, non-void warranty claim, supply replacement parts to the consumer, along with instructions for repair. Should the consumer elect not to perform required warranty repairs, consumer can return the Kayak to FluxJet Kayaks for repair; however, shipping and handling costs are not included under this warranty. Returns of Kayaks to FluxJet Kayaks for repair are subject to shipping and handling costs of Fifty and no/100 Dollars ($50.00) each way. Customer is required to drop the kayak off at an airport in the Continental United States serviced by Southwest Airlines.

SHIPPING/EXPORT

FluxJet Kayaks will ship to the purchasers address as listed during checkout. FluxJet Kayaks cannot be exported without the consent of FluxJet Kayaks, LLC. FluxJet Kayays will not assist in or provide any documentation, unless legally required to do so, to 3rd party fright/logistic companies in any effort to export our products outside of the United States.

 

THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

FLUXJET KAYAKS, LLC MAKES NO EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL AND THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTY OF CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODITY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF FLUXJET KAYAKS TO THE CONSUMER.